Customer service

Contact form

Dear customer,

If you have placed an order with a delivery service (Uber eats, Deliveroo, Just eat) and have a complaint, contact them.

Fill in the attached form if you have placed an order on our website pokawa.com or on our mobile application.

*In the absence of these elements, in accordance with article 13 of our conditions of sale, POKAWA reserves the right to refuse your request on the grounds that any shortcomings found must be demonstrated by the consumer himself.